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Key trends and financials

With over 68,000 members, a number of subsidiaries and forty-plus programs and services, the Law Society includes many diverse business lines. Read more about our 2021 financials and operations below.


Financial Statements

The Law Society continued to respond to COVID-19 pandemic related challenges while looking forward and implementing strategic changes with a focus on modernization and proportionate regulation. In 2021, the Law Society implemented initiatives to assist members in coping with the pandemic; this included the 2021 Annual Fee COVID-19 Deferral Option. The Law Society made changes to reduce burden for lawyers and paralegals with the redesigned annual report and the elimination of administrative late fees — all part of the Report on Recommendations for Strategic Change approved by the Law Society board. Despite the continued pandemic uncertainty and impacts, the Law Society is in a financially sound position as it enters 2022.

Learn more in the 2021 Financial Statements Report.

Professional Development and Competence

Professional Development and Competence focuses on the competency and professional standards of the professions. Its responsibilities include:

  • lawyer and paralegal licensing processes
  • legal information and supports
  • competence resources and education programs
  • post-licensing quality assurance programs.

Learn more in the division’s 2021 Program and Resource Report and Licensing Statistics Report.  

Professional Regulation

Professional Regulation responds to regulatory complaints and works with other areas of the Law Society to support regulatory initiatives. Its primary activities include:

  • complaints review
  • investigations
  • prosecutions
  • monitoring and enforcement of orders and undertakings
  • trusteeships and client compensation.

Learn more in the division’s Year End Report and the Regulatory Statistics Report.

Client and People Services

Client and People Services focuses on the provision of information and support for lawyers and paralegals, members of the public, Law Society employees and a diverse range of external stakeholders. It is made up of the Office of the Executive Director and the following departments:

  • Client Service Centre

    • Call Centre
    • Complaints and Compliance
    • By-law Administration Services
    • Law Society Referral Service
    • Membership Services
  • Human Resources

  • Information Technology

  • Portfolio Management Office

  • Catering.

Learn more in the CEO’s 2021 Operations Report and the Law Society Licensee Report.

Snapshots of the professions

As part of our mandate to ensure access to justice, the Law Society builds equity and diversity values and principles into our policies, programs and procedures. In support of these initiatives, we collect self-identification data through the lawyer and paralegal annual report filings. This data is reported yearly in the snapshots of the professions.

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