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Log in to my account

Your online account provides access to your records. You will be able to:

  • pay your Licensing Process fees and check your account balance
  • update your mailing and email address
  • retrieve your candidate number
  • send and receive messages
  • access Examination Study Materials 

If you have received your licence over thirty (30) days ago, you will no longer have access to your Licensing Process account.

Log in to Your Online Account

When you first applied to the Licensing Process, you were sent an e-mail titled "Your Licensing Process Account" with your username and temporary password that you likely changed. Your current password cannot be retrieved, it can only be reset.

The username that was assigned to you cannot be changed. Your username will contain the first initial of your legal first name, the next 5 characters of your legal last name and then 2 numbers. For example, John Smithers would have a username of either jsmith01, or jsmith02, or jsmith03, etc. Kimberley Lee would have a username of either klee01, or klee02, or klee03, etc.

Reset your password

If you require further assistance, please email

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