Office of the Fairness Commissioner
The answers seen below were submitted to the OFC by the regulated professions.
This Fair Registration Practices Report was produced as required by:
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the Fair Access to Regulated Professions and Compulsory Trades Act (FARPACTA) s. 20 and 23(1), for regulated professions named in Schedule 1 of FARPACTA
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the Health Professions Procedural Code set out in Schedule 2 of the Regulated Health Professions Act (RHPA)
s. 22.7 (1) and 22.9(1), for health colleges.
Index
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Qualitative Information
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Quantitative Information
1. Qualitative Information
a) Requirements for registration, including acceptable alternatives
i. Describe any improvements / changes implemented in the last year.
No changes this year.
ii. Describe the impact of the improvements / changes on applicants.
No changes this year.
iii. Describe the impact of the improvements / changes on your organization.
No changes this year.
b) Assessment of qualifications
i. Describe any improvements / changes implemented in the last year.
No changes this year
ii. Describe the impact of the improvements / changes on applicants.
No changes this year
iii. Describe the impact of the improvements / changes on your organization.
No changes this year
c) Provision of timely decisions, responses, and reasons
i. Describe any improvements / changes implemented in the last year.
No changes this year
ii. Describe the impact of the improvements / changes on applicants.
No changes this year
iii. Describe the impact of the improvements / changes on your organization.
No changes this year
d) Fees
i. Describe any improvements / changes implemented in the last year.
No changes this year
ii. Describe the impact of the improvements / changes on applicants.
No changes this year
iii. Describe the impact of the improvements / changes on your organization.
No changes this year
e) Timelines
i. Describe any improvements / changes implemented in the last year.
No changes this year
ii. Describe the impact of the improvements / changes on applicants.
No changes this year
iii. Describe the impact of the improvements / changes on your organization.
No changes this year
f) Policies, procedures and/or processes, including by-laws
i. Describe any improvements / changes implemented in the last year.
A number of enhancements have been made to administrative processes and systems to improve the candidate experience
and enable responsiveness to candidate inquiries. These include:
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Streamlined telephone queues to route candidate calls about admission issues more effectively.
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Improvements to the Licensing Process online messaging system to allow candidates to view their status in the process in real time, including examination selections and documents submitted.
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Clearer provision of examination related deadlines on the Law Society’s website.
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Communication of service level standards to candidates across all platforms.
ii. Describe the impact of the improvements / changes on applicants.
Candidates are able to access key information about the licensing process and their status in the licensing process.
iii. Describe the impact of the improvements / changes on your organization.
Reduction of inquiries from candidates and more efficient use of staff time.
g) Resources for applicants
No changes this year.
i. Describe any improvements / changes implemented in the last year.
ii. Describe the impact of the improvements / changes on applicants.
No changes this year.
iii. Describe the impact of the improvements / changes on your organization.
No changes this year.
h) Review or appeal processes
i. Describe any improvements / changes implemented in the last year.
No changes this year
ii. Describe the impact of the improvements / changes on applicants.
No changes this year
iii. Describe the impact of the improvements / changes on your organization.
No changes this year
i) Access to applicant records
i. Describe any improvements / changes implemented in the last year.
No changes this year
ii. Describe the impact of the improvements / changes on applicants.
No changes this year
iii. Describe the impact of the improvements / changes on your organization.
No changes this year
j) Training and resources for registration staff, Council, and committee members
i. Describe any improvements / changes implemented in the last year.
Law Society staff attended a number of relevant conferences, training events and regulatory industry events, including but not limited to Ontario Regulators for Access Consortium (ORAC) Managing Cultural Differences Workshops, ORAC sessions on top legal issues for regulators and testing accommodations, Council on Licensure, Enforcement and Regulation (CLEAR) Annual and Regional conferences, Canadian Network for Agencies for Regulation (CNAR) Annual conference, National Association of Law Placement (NALP) meetings, Schulich School of Business Certificate in Management Skills for Supervisors, and National Conference of Bar Examiners (NCBE). Staff also participated in internal training focussed on best practices in accommodations, maintaining confidentiality of candidate information and supporting candidates in the review of
licensing examination profiles.
ii. Describe the impact of the improvements / changes on applicants.
Staff remain apprised of best practices in registration, licensure and accommodation and apply these principles to their handling of candidate applications.
iii. Describe the impact of the improvements / changes on your organization.
Staff remain apprised of best practices in registration, licensure and accommodation and apply these principles to their handling of candidate applications.
k) Mutual recognition agreements
i. Describe any improvements / changes implemented in the last year.
No changes this year
ii. Describe the impact of the improvements / changes on applicants.
No changes this year
iii. Describe the impact of the improvements / changes on your organization.
No changes this year
l) Other (include as many items as applicable)
i. Describe any improvements / changes implemented in the last year.
No changes this year
ii. Describe the impact of the improvements / changes on applicants.
No changes this year
iii. Describe the impact of the improvements / changes on your organization.
No changes this year
m) Describe any registration-related improvements/changes to your enabling legislation and/or regulations in the last year
No changes this year
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2. Quantitative Information
a) Languages
Indicate the languages in which application information materials were available in the reporting year.
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Language
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Yes/No
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|
English
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Yes
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French
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Yes
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Other (please specify)
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|
Additional comments:
b) Gender of applicants
Indicate the number of applicants in each category as applicable.
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Gender
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Number of Applicants
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|
Male
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377
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|
Female
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977
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|
None of the above
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0
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Additional comments:
c) Gender of members
Indicate the number of members in each category as applicable. Select the option that best corresponds to the terminology used by your organization.
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Gender
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Number of Members
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Male
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3799
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Female
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6825
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None of the above
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0
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Additional comments:
d) Jurisdiction where applicants obtained their initial education
Indicate the number of applicants by the jurisdiction where they obtained their initial education1 in the profession or trade.
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Ontario
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Other Canadian Provinces
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USA
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Other International
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Unknown
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Total
|
|
1354
|
0
|
0
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n/a 0
Total 0
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0
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1354
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1 Recognizing that applicants may receive their education in multiple jurisdictions, for the purpose of this question, include only the jurisdiction in which an entry-level degree, diploma or other certification required to practice the profession or trade was obtained.
Additional comments:
e) Jurisdiction where applicants who became registered members obtained their initial education
Indicate the number of applicants who became registered members in the reporting year by the jurisdiction where they obtained their initial education1 in the profession or trade.
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Ontario
|
Other Canadian Provinces
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USA
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Other International
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Unknown
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Total
|
|
1,053
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0
|
0
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n/a 0
Total 0
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0
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1,053
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1 Recognizing that applicants may receive their education in multiple jurisdictions, for the purpose of this question, include only the jurisdiction in which an entry-level degree, diploma or other certification required to practice the profession or trade was obtained.
Additional comments:
f) Jurisdiction where members were initially trained
Indicate the total number of registered members by jurisdiction where they obtained their initial education1 in the profession or trade.
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Ontario
|
Other Canadian Provinces
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USA
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Other International
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Unknown
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Total
|
|
10,624
|
|
0
|
n/a 0
Total 0
|
0
|
10,624
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1 Recognizing that applicants may receive their education in multiple jurisdictions, for the purpose of this question, include only the jurisdiction in which an entry-level degree, diploma or other certification required to practice the profession or trade was obtained.
Additional comments:
g) Applications processed
Indicate the number of applications your organization processed in the reporting year:
Jurisdiction where applicants were initially trained in the profession (before they were granted use of the protected title or professional designation in Ontario)
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from January 1st to December 31st of the reporting year
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Ontario
|
Other Canadian Provinces
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USA
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Other International
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Unknown
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Total
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New applications received
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1354
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0
|
0
|
0
|
0
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1354
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Applicants actively pursuing licensing (applicants who had some contact with your organization in the reporting year)
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1453
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0
|
0
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0
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0
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1453
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|
Inactive applicants (applicants who had no contact with your organization in the reporting year)
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0
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0
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0
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0
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0
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0
|
|
Applicants who met all requirements and were authorized to become members but did not become members
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0
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0
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0
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0
|
0
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0
|
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Applicants who became FULLY registered members
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1053
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0
|
0
|
0
|
0
|
1053
|
|
Applicants who were authorized to receive an alternative class of licence3 but were not issued a licence
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0
|
0
|
0
|
0
|
0
|
0
|
|
Applicants who were issued an alternative class of licence3
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0
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0
|
0
|
0
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0
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0
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1 An alternative class of licence enables its holder to practice with limitations, but additional requirements must be met in order for the member to be fully licensed.
Additional comments:
Pursuant to By-Law 4, candidates are entitled to 3 years to complete the licensing process requirements. Therefore, the number of candidates actively pursuing licensing at any given time will exceed the number of applicants in a reporting year.
h) Classes of certificate/license
Indicate and provide a description of the classes of certificate/license offered by your organization.
You must specify and describe at least one class of certificate/license (on line a) in order for this step to be complete.
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#
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Certification
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Description
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|
a)
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P1
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A licensee who holds a P1 Licence is entitled to:
1. Give a party advice on his, her or its legal interests, rights or responsibilities with respect to a proceeding or the subject matter of a proceeding.
2. Represent a party before,
i. in the case of a proceeding in the Small Claims Court, before the Small Claims Court,
ii. in the case of a proceeding under the Provincial Offences Act, before the Ontario Court of Justice,
iii in the case of a proceeding under the Criminal Code, before a summary conviction court,
iv. in the case of a proceeding before a tribunal established under an Act of the Legislature of Ontario or under an Act of Parliament, before the tribunal, and
v. in the case of a proceeding before a person dealing with a claim or a matter related to a claim, before the person.
3. Anything mentioned in subsection 1 (7) of the Act, provided the activity is required by the rules of procedure governing a proceeding.
4. Select, draft, complete or revise, or assist in the selection, drafting, completion or revision of, a document for use in a proceeding.
5. Negotiate a party’s legal interests, rights or responsibilities with respect to a proceeding or the subject matter of a proceeding.
6. Select, draft, complete or revise, or assist in the selection, drafting, completion or revision of, a document that affects a party’s legal interests, rights or responsibilities with respect to a proceeding or
the subject matter of a proceeding.
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Additional comments:
i) Reviews and appeals processed
State the number of reviews and appeals your organization processed in the reporting year (use only whole numbers; do not enter commas or decimals).
Jurisdiction where applicants were initially trained in the profession (before they were granted use of the protected title or professional designation in Ontario)
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from January 1st to December 31st of the reporting year
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Ontario
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Other Canadian Provinces
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USA
|
Other International
|
Unknown
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Total
|
|
Applications that were subject to an internal review or that were referred to a statutory committee of your governing council, such as a Registration Committee
|
188
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0
|
0
|
0
|
0
|
188
|
|
Applicants who initiated an appeal of a registration decision
|
0
|
0
|
0
|
0
|
0
|
0
|
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Appeals heard
|
0
|
0
|
0
|
0
|
0
|
0
|
|
Registration decisions changed following an appeal
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0
|
0
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0
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0
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0
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0
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Additional comments:
j) Paid Staff
In the table below, enter the number of paid staff employed by your organization in the categories shown, on December 31 of the reporting year.
When providing information for each of the categories in this section, you may want to use decimals if you count your staff using half units. For example, one full-time employee and one part-time employee might be equivalent to 1.5 employees.
You can enter decimals to the tenths position only. For example, you can enter 1.5 or 7.5 but not 1.55 or 7.52.
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Category
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Staff
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|
Total staff employed by the regulatory body
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615
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Staff involved in appeals process
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166
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Staff involved in registration process
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38
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Additional comments:
The number of staff indicated in the Appeals Process area above refers the department that handles the Good Character Review procedures, which are a pre-requisite to licensure.
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If you have specific questions about the Licensing Process, you may contact:
Licensing and Accreditation - Professional Development and Competence Department
Law Society of Ontario
130 Queen Street West, Toronto, Ontario M5H 2N6
Email: licensingprocess@lso.ca
Telephone: 416-947-3315 Toll Free: 1-800-668-7380, extension 3315