Back to Navigation
LSO COVID-19 Response

Corporate Statements

Jump to:

1. Corporate Statement re: COVID-19 (Updated: June 25)
2. Corporate Statement re: COVID-19 (Updated: March 24)
3. Corporate Statement re: COVID-19 (Updated: March 18)

Updated: June 25, 2020

The following statement is from Diana Miles, Chief Executive Officer, of the Law Society of Ontario:

Toronto has been given the go-ahead to move to Stage 2 of reopening by the Provincial Government as of June 24. This is encouraging news for Ontario’s economy and a testament to everyone doing their part to reduce the spread of COVID-19.

At this time the Law Society, like many organizations, has begun to implement a phased and gradual plan to return employees to our on-site locations, in line with advice from government and public health authorities.

While we are still in the initial stages of our plan, this means that the reception area at Osgoode Hall, 130 Queen Street West, is now accessible to candidates, licensees and the public for document drop-off or pick-up. 

Prior to attending our office to drop off or pick up documents, please review the screening questions provided by the City of Toronto. If you answer ‘yes’ to any of the screening questions or are feeling unwell, please stay home and follow the advice of public health officials.

For those visiting Osgoode Hall, please use the east entrance to the building off Nathan Phillips Square. Please adhere to the directional signage and markings that are in place to facilitate physical distancing. We also ask that you follow the direction of security personnel or LSO team members, as we work together to keep everyone safe.

We will keep licensees and Ontarians up to date with subsequent phases of our return to office plan, as we move ahead in a thoughtful and measured way.

Whether our team is working on-site or remotely, we remain available to assist you. Contact us by phone at 416-947-3315, or by email at

Updated: March 24, 2020

The following statement is sent jointly from Malcolm M. Mercer, Treasurer, and Diana Miles, Chief Executive Officer, of the Law Society of Ontario:

Law offices and paralegal offices encouraged to continue operations using remote business models.

The Law Society of Ontario, which successfully implemented a work at home plan for its own employees effective March 16, encourages all law offices and paralegal offices to do the same by operating remotely and virtually wherever feasible. 

Since the onset of this unprecedented event, we have seen the legal community respond as leaders in innovative and creative ways by adapting their practices to ensure continued access to justice for clients. These important measures contribute to our collective efforts to reduce the spread of COVID-19.

The Government of Ontario has deemed law offices and paralegal offices as essential workplaces. As such, law offices and paralegal offices are permitted to remain open, to address instances when remote business practices are not feasible. Further information and a full list of businesses that are permitted to stay open can be found on the Government of Ontario website.

This information follows Orders issued by the Government of Ontario which require the mandatory closure of all non-essential workplaces effective as of Tuesday, March 24th at 11:59 p.m.

We extend our gratitude to the public we serve and our licensees as we adapt, respond and support each other to ensure the administration of justice continues, and that the legal community supports broader efforts to facilitate physical distancing and to reduce the spread of COVID-19.

Updated: March 18, 2020

The Law Society of Ontario is supporting public health recommendations to reduce the spread of COVID-19. We have implemented a work at home plan for all employees through to Friday, April 3, at which time we will assess the situation.

We remain available to assist you as best we can. Our general phone line remains open at 416-947-3315, or you can contact us by email at Our response times may be slower than usual but we appreciate your patience.

If you usually communicate with us by courier or postal mail, please use email or the Law Society Portal instead until further notice. The email address available for specific programs can be found on our website

Continuing Professional Development programs scheduled to take place between March 17 and April 3 will be postponed. Those who were registered for an in-person program have been notified. 

Availability of CPD programming after April 3 is currently being evaluated. Look for updates on this page and on the LSO Store to find current information about Law Society CPD activities.

The Lawyers Feed the Hungry program will be continuing but the format will be modified. Food packages to go will be provided.

Osgoode Hall Restaurant, the Great Library and our cafeteria are closed until April 30.

This is an unprecedented situation requiring complex and rapid business decisions. We appreciate your patience as we continue to work to amend policies and/or put new processes in place.

As the situation evolves and the advice of medical authorities is updated, the Law Society will review business operations and proactively inform all employees, licensees, candidates and others.

We will post public updates to our website as the situation requires. Licensees will find the latest updates through the Law Society Portal; Licensing candidates will find updates through their Licensing Process Account messages.

Terms or Concepts Explained