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Complaints

COVID-19 Notice - How to Contact Us
The Law Society continues to serve Ontarians while working remotely, in-office with strict physical distancing guidelines and measures in place, or a combination of both. While our reception area is open to the public for document drop-off or pick-up, please contact us by email or by phone whenever possible. For the latest updates and information, see our LSO Operations FAQs.


Before you make a complaint to the Law Society, you should try to resolve the problem first. Speak with your lawyer or paralegal about your concerns - most lawyers and paralegals want to solve problems before they become complaints.

If the lawyer or paralegal practises law or provides legal services with other licensees, you may ask to speak with a senior member of that firm about the situation.

If your complaint is not resolved after speaking to the lawyer or paralegal, make your complaint to the Law Society as soon as possible.

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